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Administrative Services

Office services

  • Patient records
  • Scheduling
  • Parent library
  • Supplies purchases

Billing services

  • Providing prompt responses for records requests
  • Assistance with letters of medical necessity
  • Support with navigating insurance mazes
  • Help with insurance appeals processes

Frequently Asked Questions

What should I bring to my first visit?

Each patient is required to have a prescription from their referring physician on file, as well as a copy of your insurance card.

Please download our Parent Packet and complete before your appointment.

Parent Packet

(Requires Adobe Acrobat Reader software already available on most computers,
if you do not have reader a free download is available. Go to http://www.adobe.com/products/acrobat/readstep2.html to download.

All paperwork is due at the time of your appointment, otherwise we will require you to fill it out again.

Will you bill my insurance?

As a courtesy, we will gladly submit to any insurance company on file. Patient balances will vary depending on each individual’s benefit plan. If you choose not to utilize your insurance, or do not have insurance coverage, please inquire about our options, including an administrative discount for payment made at time of service.

Is it necessary to verify benefits before beginning treatment?

It is always a good idea for each family to contact their insurance company independently to become familiar with their coverage and/or therapy limitations. Please note: the insurance company will always state that a quote of benefits is not a guarantee of payment. All payments are based on a person's specific policy.

Why do we ask for your insurance information during the intake process?

It is our policy to have knowledge of your benefits before services begin. Therefore, we can work with each family and/or their insurance company to minimize patient balances

 

 

 
 
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